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Surge in Canadian mobile and data use leads to complaints about service

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globalnews.ca

Pressure on the country’s largest wireless and internet providers continues to grow as millions of Canadians shift their schedules, routines and workflow amid the coronavirus outbreak.

There have been numerous reports of customers experiencing network issues, including dropped and incomplete calls, as well as slow internet speeds.

Platforms that require high-bandwidth such as video conferencing applications and online streaming services, coupled with the volume of calls, has forced companies to adjust quickly.

My data has run out. I have .57g left and it resets on April 2. My data has never run out before. Ive been home for almost 2 weeks and using my home wifi so I don’t understand how this has happened. — MHall (@MsMAHall) March 24, 2020

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