BENGALURU: Food delivery firms may continue to face challenges despite restaurants being allowed to reopen for business from 8 June as per guidelines issued for the phased exit from the lockdown.
For large food aggregators such as Swiggy and Zomato, food delivery accounts for 75-80% of their business. At present, such food delivery firms are working with only half their restaurant partners operational for delivery.
Gurugram-based Zomato said 50% of its restaurant partners have started offering delivery compared with 30-35% during the second and third phases of lockdown in April.
For Bengaluru-based Swiggy, supply has been limited to 25-40% compared with pre-covid levels, with more restaurant partners being operational in tier-1 cities. “We