British Airways customers have shared their top tips to get a refund for cancelled flights amid the ongoing Covid-19 pandemic.
Despite laws in place saying airlines must give people back their money if a holiday is cancelled, customers have hit out online at British Airways for making the process difficult, or offering vouchers instead.
On social media, many customers have complained that call centre numbers are not being answered or they are simply being hung up on.
Now customers who have secured a refund have offered their top tips on how to do it. 1. Don't press any options when you call Tom Fairbrother tweeted: "For anyone trying to get a refund from British Airways, I read about a trick this morning. "If you phone 0203 250 0145 but