DCYP COVID-19

CEAS) team are now predominantly working from home. Staffing capacity will naturally fluctuate for the foreseeable future, which will inevitably affect response rates, so your patience is greatly appreciated.There is no one to staff the phones so you are asked to email the CEAS group mailbox: .More information can be found on the .The following guidance is in response to Coronavirus (COVID-19).

These arrangements are effective immediately and will remain in place until further notice.Under the current circumstances it has become necessary to consider introducing some flexibility into the current CEA regulations to reassure recipients that any deviation from CEA eligibility criteria caused directly by COVID-19 will not adversely affect their CEA eligibility.Similarly, if a CEA recipient becomes liable for any additional school fees as a result of the outbreak, they will be able to make a case for reimbursement to the Pay & Allowances, Casework and Complaints Cell (PACCC).

Any additional school fees for boarding will be considered separately from routine CEA claims.1). The circumstances that may require a deviation from current rules include (but are not be limited to) the following:1).

a. The child is prevented from travelling to join their parents by governmental travel directive or the imposition of an isolation period; they are unable to join a designated guardian for valid reasons (for example.