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Fashion, electronic retailers reopen stores with caution

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Fashion retailer Benetton started operations in over a dozen of its over 350 stores in Goa, Panchkula and Imphal Apparel, footwear and electronics retailers, which saw a business slump since India imposed strict lockdown measures on 25 March, opened a few stores this week with limited staff and contactless payment options, in what could become the new normal for retailers.

Footwear retailer Bata India Ltd opened 180 of its over 1,400 stores. It has created an instruction manual in 11 regional languages for its 6,000-odd employees, trained store staff, and done away with paper bills. “We are encouraging customers to try shoes themselves, make contact-less payments and insist on an e-invoice.

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