To ensure that all coronavirus health insurance claims are responded to quickly, insurance regulator has said that health insurers have to decide on authorization for cashless treatment to the network provider (hospital) within two hours from the time of receipt of authorization request and last necessary requirement from the hospital.
Also, health insurers have to communicate their decision on final discharge to the hospital within two hours from the time of receipt of final bill and last necessary requirement, the insurance regulator said. "In light of prevailing conditions owing to COVID 19 as also taking into consideration the need for alleviating the pressure on the healthcare infrastructure all the insurers shall decide health