Etobicoke bungalow, pointing out landline telephones in the bedrooms and an office.Latyshko and his wife have five landline telephones in various rooms.
Since the couple do not own cellular phones, the home phones represent the only way they can call the outside world.But recently, the 95-year-old retired public school teacher says he and his wife were left without any Bell phone service for several days after the telecommunications company chose to switch his phone service from traditional copper wire to fibre.“I’m complaining about how they’ve done it.
It is inhumane,” Latyshko said, explaining how the phone company twice disconnected the couple from making or receiving calls.“Clients should be informed you’ll be without (phone service) a day, half a day.
It wasn’t done, I don’t feel it was right,” Latyshko said.Bell is in the midst of “transitioning from its copper network to a 100 per cent fibre optic network” the company said in a written statement when asked why the Latyshkos were left without phone service Feb.