Ontario’s ban on disconnecting electricity during the COVID-19 pandemic does not apply to roughly 325,000 residential and small business customers in the province, Global News has learned.
The Ontario Energy Board (OEB) recently prohibited all electricity distributors in the province from disconnecting power because of non-payment until at least July 31.
But anyone who receives an electricity bill from a submetering company — such as Wyse Meter, Enercare or Provident — is not protected by the ban.
Announced Tuesday, the government’s rollback on electricity rates in response to the new coronavirus outbreak also does not apply to roughly 250,000 residential and small business customers in Ontario, according to information provided by the OEB.
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