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Digital payment use grows, so does concern over frauds

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NEW DELHI: Covid-19 is driving up the use of digital payments, but growing cases of online frauds are making consumers anxious, shows a survey by ACI Worldwide and YouGov conducted during 21-27 April.

At a time when 32% Indians have increased their use of digital payments, 47% said they were more concerned about digital payment fraud now than before the covid-19 outbreak, the survey found.

Increasing adoption of digital payment has led to an increase in cyberattack and frauds. The survey, which had 1,000 participants, found that 31% have been recently targeted by a card or digital payments fraud themselves or know someone who has been.

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