The coronavirus pandemic continues to cause widespread disruption in the travel industry. And as more and more flights and holidays are cancelled, disappointed holidaymakers may be wondering how to get their money back.
While many companies are pushing credit refunds instead of cash, information and legal rights can be unclear. With recent news that some companies are blocking refunds, what can you do if you have booked a future trip and have seen your plans altered or cancelled all together?
What can you expect regarding your holiday, or your bookings, in terms of a refund? We spoke to Ashlee Robinson, Associate, DAS Law, and Thomas Pertaia, Legal Adviser, DAS Law to explain what you need to know around your cancellation and refund