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In a post-covid world, customer trust will be very important: Amit Agarwal
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As new consumer buying patterns emerge out of this crisis, and with a shift from offline to online, e-commerce companies are increasingly trying to retain and create more buyers Amazon India believes that the trust of customers, innovation and technology and on-boarding of local, offline retailers will play a critical role for e-commerce companies in the post-covid world, said a top executive.
As new consumer buying patterns emerge out of this crisis, and with a shift from offline to online, e-commerce companies are increasingly trying to retain and create more buyers. “You earn trust when you do the right thing even when no one is watching you.
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