In every successful leader’s toolkit, one skill stands out above the rest: the ability to listen. While good leaders are known for making confident decisions, great leaders understand that those decisions are only as strong as the information they’re based on.
And that information? It comes from truly listening to their teams, peers, and even critics.There are four essential pillars of effective communication: speaking, listening, reading, and writing.
While all four are important, listening is often the most undervalued, especially among leaders. According to listening expert Dr.
Lyman K. Steil of the University of Minnesota, Americans spend more time listening than speaking, reading, or writing. Yet it’s the skill we most often take for granted.Listening isn’t just a skill, it’s a soft skill that shows respect, empathy, and openness.
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