NEW YORK - Several Uber customers criticized the ride-sharing app on Tuesday for briefly implementing surge pricing following a shooting at a Brooklyn-area subway station, which left over a dozen people injured while the suspect was still at large.
The incident happened on a subway line that runs through Brooklyn’s Sunset Park neighborhood, which is about a 15-minute train ride to Manhattan.
It occurred during the morning rush hour and closed other transit lines as a result. With many forced to turn to rides-haring apps like Uber, some took to Twitter to complain after observing the automated fare increase due to higher demand."@Uber turn off surges in sunset park.
People are scared, let them get out safely," one person tweeted. Another person accused the company of looking to "profit off of people’s suffering."Uber said in a statement that after the shooting incident, the company "disabled surge pricing in the vicinity and capped pricing citywide. ""Our hearts go out to the victims of this morning’s terrible shooting in Sunset Park," an Uber spokesperson told FOX Television Stations. "As always, Uber strives to be a resource for New Yorkers aiming to get around New York City."The company added that it will work to refund any Uber customers who experienced "unintended charges during this emergency."Photos: Brooklyn Subway shootingA massive emergency response descended at about 8:30 a.m.