India covid-19 recommendations economy Government India

We are dissuading people from coming to branches: Rajkiran Rai G of Union Bank of India

Reading now: 442
www.livemint.com

Mint’s Pivot or Perish series, Rajkiran Rai G., managing director and chief executive officer, Union Bank of India, discusses how the bank is adjusting to the new normal.

Edited excerpts:In what ways is Union Bank of India pivoting with the changed realities brought in by covid-19?A significant volume of transactions has moved to digital platforms.

For instance, the use of mobile apps has increased. We are dissuading customers from coming to the branches. The bank has started a pilot project where customers need not go to the branch for documentation for personal and vehicle loans, and as we move on, we will expand it to other loans as well.

Read more on livemint.com
The website covid-19.rehab is an aggregator of news from open sources. The source is indicated at the beginning and at the end of the announcement. You can send a complaint on the news if you find it unreliable.

Related News

DMCA