In today’s rapidly evolving digital world, improving your customer service strategy is essential to keep up with the expectations of increasingly tech-savvy shoppers.

So, why exactly is customer service so important in the world of e-commerce, and how can loyalty solutions make it even better?Let’s start by looking at the shift from traditional to digital service.

According to the U.S. Census Bureau, e-commerce sales in the U.S. have skyrocketed since the pandemic, and they’re still on track to break records.

In the first quarter of 2024, online sales accounted for 15.9% of all retail sales, outpacing overall sales growth.If you’re running an online store, that sounds like good news, right?

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All the latest I'm A Celeb 2024 cast rumours - from Tommy Fury to Tulisa

I'm A Celebrity is back in November with what is always guaranteed to be the strongest and craziest line-up in reality-land as ITV bosses get our the credit card and book some of the biggest stars from Britain and around the world - as well as a few, erm, more vintage names just to balance the books. We do know there's not a lot of love for more politicians in the wake of Matt Hancock and Nigel Farage.

Matt Hancock Olivia Attwood Tommy Fury Sam Thompson Giovanni Pernice Alan Halsall Ola Jordan Oti Mabuse Nigel Farage Britain Jordan city Chelsea

Lucien Laviscount, Lukas Gage & More Stars Join Cast of 'People We Meet on Vacation'

The cast of Netflix’s adaptation of People We Meet on Vacation is starting to come together.

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18.09.2024 / 22:03

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Covid sufferers 'never been this sick' as they detail symptoms amid new XEC strain

Feeling achey and 'bruised' and 'completely weak' are among the symptoms people who have tested positive for Covid have described in recent weeks.

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'Real Housewives of Salt Lake City' Season 5 Cast - 6 Women Returning, 1 Won't Be Back, 3 New Stars Revealed

Today’s the day for the season five premiere of The Real Housewives of Salt Lake City and we have everything you need to know about the cast!

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Vanessa Feltz returns to screens after being rushed to hospital in 'extraordinary pain' for emergency surgery

Vanessa Feltz has returned to TV for the first time since she was taken to hospital on Sunday after having suffered “extraordinary pain” that she says was worse than childbirth.The radio and TV presenter appeared on Jeremy Vine on Channel 5 on Wednesday and chatted about how she underwent emergency surgery to remove a kidney stone. “I was felled by a kidney stone,” she told Jeremy on his show. “Who knew? One thing, I was absolutely fine making lunch for the grandbabies, having a laugh, hungry, normal, everything.

Jeremy Vine Vanessa Feltz This Morning

'Shark Tank' Season 16 Cast Update: 6 Stars Confirmed as Sharks, 1 New Panelist Joins in First Permanent Addition in Over 10 Years!

There’s some casting news for season 16 of Shark Tank!

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'Drag Race Thailand' Season 3 Cast Revealed - Meet the 11 New Queens!

Drag Race Thailand is finally returning for a third season!

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BBC star rushed to hospital amid cancer battle - forcing them to suddenly axe shows

A BBC star has had to cancel her upcoming tour, sharing a heart-wrenching update on her battle with incurable cancer. Janey Godley, a 63 year old Glasgow native was all set for her Why Is She Still Here? tour, with stops in major UK cities like London, Belfast, and Edinburgh. However, her health took a turn for the worse, leading her doctors to advise her to cease working "for the foreseeable future".

Janey Godley Jimmy Carr Britain Scotland In the News Lorraine

Princess Catherine Holds First Official Work Meeting In Nearly A Year Since Cancer Diagnosis & Treatment -- Here's What To Know

Princess Catherine is finally back in action!

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18.09.2024 / 16:59

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Mapped: Number of Covid cases where you live as new XEC variant spreads in UK

Experts have warned that a new Covid strain named XEC could spark a new wave of infections over the coming months.

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Live Webinar on October 16: A Patient’s Guide to Talking with Your Doctor About ADHD and Menopause

Not available October 16? Don’t worry. Register now and we’ll send you the replay link to watch at your convenience.Brain fog, emotional meltdowns, and fear of dementia.

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Clutter Unraveled: The Intersection of ADHD and Hoarding Disorder

Clutter and disorganization are mainstays of both hoarding disorder (HD) and ADHD, conditions that often co-occur and give rise to messy living and working spaces. A deeper dive into the ADHD-HD overlap, though, reveals important differences in the roots of clutter and disorganization across both conditions. [Get This Free Download: Hoarding Disorder Vs. ADHD Clutter] Individuals with HD and ADHD should seek help from specialists who primarily treat the former.

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'Sistas' Season 8 Cast - 10 Stars Returning, 1 May Not!

Sistas is officially coming back!

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18.09.2024 / 16:12

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Man who was going bald spends £5k hair transplant – but things don't go to plan

A man who felt insecure about his thinning hair has undergone a transplant, but the results were not as he expected.

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20 Essential Things to Start Doing for Your Own Peace and Happiness

Patience isn’t about waiting; it’s the ability to keep a good attitude while working hard for what you believe in.As you move through the days and weeks ahead, remind yourself that it takes roughly 66 days to form a habit on average. So for the next nine and a half weeks, consciously leverage the actionable reminders below to look at the brighter side of your life, and you will gradually rewire your brain.When life feels like an emotional roller coaster, steady yourself with simple rituals. Make the bed.

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'Scandal' Cast Reunion Confirmed for Harris-Walz Event: 9 Stars Set to Participate!

The Scandal cast is reuniting!

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Is Simone Ashley Exiting 'Bridgerton' Ahead of Season 4? Here's What We Know Amid Cast List Omission

Is Simone Ashley exiting Bridgerton ahead of season four?!

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Janey Godley cancels tour amid cancer battle as she's hospitalised with sepsis

Scottish comedian Janey Godley has made the painful admission she has to cancel her upcoming UK tour amid ongoing treatment for ovarian cancer.

Janey Godley Britain Scotland hospital Twitter stage Videos BAY show Updates

Rutherglen man has life transformed after year-long treatment cures severe acne

A Rutherglen man has told how a year-long treatment to cure severe acne has completely transformed his life.

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18.09.2024 / 11:35

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Monsters The Lyle and Erik Menendez Story cast includes Oscar winner and beloved actors

Oscar winner and rising TV stars feature in the new true crime series Monsters: The Lyle and Erik Menendez Story covers the chilling case of two brothers who murdered their parents. The series explores the story of Lyle and Erik Menendez, who in 1989, shot their parents dead in their Beverly Hills home.

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Anita Dobson shares health update on Brian May after stroke

Brian May‘s wife Anita Dobson has shared an update on the musician after he recently suffered a stroke.The Queen guitarist, 77, told fans about the health scare in a post on social media earlier this month, but said he was on the road to recovery.May explained that the “minor stroke” came on “all of a sudden, out of the blue”, and left him without any control over one of his arms. He said the incident was “a little scary” before recalling the “fantastic” medical care he’d received.“The good news is that I can play guitar after the events of the last few days,” May told his followers, assuring them that he was doing “OK”.Now, the guitarist’s wife – actor Anita Dobson (EastEnders) – has given an update on May’s current condition.

Brian May Anita Dobson Rock Queen

Tito Jackson was rushed to the hospital for a “medical emergency” before death

Entertainment Tonight on September 15, and it was later confirmed by People. The singer’s cause of death has yet to be confirmed, although his former manager Steve Manning believes that the 70-year-old musician suffered from a heart attack while driving from New Mexico to Oklahoma.Now, a new report has been shared by Rolling Stone, highlighting a statement shared by the Gallup Police Department.

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18.09.2024 / 09:31

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UK tourists in Canary Islands warned of emergency alert to be issued to ‘all’ next week

Holidaymakers staying in Gran Canaria are warned that they could receive an alert on their mobile phones next week as the government plans to test its emergency warning system. The exercise will be carried out on Thursday, September 26 between 10am and 12pm local time.

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'Summer House' Season 9 Casting Updates: 3 Rumored New Cast Members, 1 Star Exits & 9 Stars Confirmed to Return

Summer House season nine has wrapped filming!

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18.09.2024 / 06:59

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Man, 27, died weeks after being incorrectly given Covid vaccine

A 27-year-old man died three weeks after getting a Covid jab which he received by mistake. 'Fit and healthy' Jack Last received the Oxford AstraZeneca vaccine one week before government advisers stated it should not be given to under-30s due to an increased risk of fatal blood clots.

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'Frasier' Season 2 Cast - 9 Actors Returning, 4 Stars Join, & 3 OGs Are Coming Back for the Reboot!

Frasier is back!

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How to Honor Our Grief While Rebuilding Our Lives

“Grief is not something that ever goes away. You just learn to accommodate it so you can move forward in your life and over time it gets less intense, at least most of the time.” ~David Baxter

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Archie Panjabi Joins 'Doctor Who,' Cast as a Villain In Season 15!

Doctor Who is getting a new villain!

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Embracing Asteya: Non Binary Thinking and The Path to Inner Balance

In our modern world, many of us are conditioned to think in binary terms: black and white, yes or no, […]

STOP Saying “YES”! Find work and life balance

No. You need to start saying “No” and honor yourself. Find your work and life balance by STOP saying “YES” […]

How to Survive Business Hardships

In this video, I’ll share my personal experiences and insights on how to survive business hardships. I’ll discuss the importance […]

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'Below Deck Sailing Yacht' Season 5 Trailer & Cast Revealed: 3 Stars Return & 6 Crew Members Join

Below Deck Sailing Yacht season five is finally almost here!

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Tyler, The Creator joins cast of the new Josh Safdie A24 movie

Tyler, The Creator has signed up to appear in Marty Supreme, Josh Safdie’s upcoming new film about a famous ping-pong player.The A24 movie will see Tyler make his feature film debut, having previously delved into acting lending his voice to the animated series Big Mouth in 2022.Directed and co-written by Safdie, Marty Supreme also stars Gwyneth Paltrow, and in July it was announced that Timothée Chalamet was also on board to be involved as both an actor and a producer.As per Variety, the film is set to be inspired by professional ping pong player Marty Reisman.Reisman who was known as the “wizard of table tennis” began his career hustling in Manhattan, playing ping pong for bets and prize money. From 1947-2002, he played professionally, winning 22 ping pong titles and five bronze medals at the World Table Tennis Championships.

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'NCIS: Sydney' Season 2 Cast: 8 Stars Seemingly Returning!

NCIS: Sydney was the newest addition to the NCIS franchise last year, and was quickly renewed for a second season after delivering great ratings.

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'Monsters' Actors Nicholas Alexander Chavez & Cooper Koch Join Star-Studded Cast at L.A. Premiere

We’re days away from Netflix premiering the new series Monsters: The Lyle and Erik Menendez Story and the cast just reunited on the red carpet!

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'Dancing with the Stars' Season 33 Cast: 3 Exits Confirmed By Pro Dancers, 13 Celebrity Contestants Revealed & More!

Season 33 of Dancing with the Stars (aka DWTS) begins tonight on ABC and we have the full lineup of celebrity contestants, pro dancers, judges, and hosts.

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‘Grey’s Anatomy’ writer who lied about having cancer is subject of Peacock docuseries

disgraced “Grey’s Anatomy” writer Elisabeth Finch, detailing the outlandish lies she told about her medical and personal history — including that she had cancer — all in an effort to get ahead in Hollywood. The streamer debuted a teaser trailer Tuesday about the three-part series “Anatomy of Lies.” The program will reportedly feature interviews with some of those closest to Finch.“The docuseries reveals how Finch, a master of manipulation, saved her best fiction for her own life story and exploited the empathy of those around her,” said a press release.

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4 Things to Remember Before Hiring A Guest Speaker

Happen to have an event on the horizon and planning to enlist the services of a guest speaker?Hiring a guest speaker may seem like a straightforward affair that can be left for last-minute, but it’s an important an aspect of event planning as any other. In fact, there are a few things to remember before hiring a guest speaker because the decision could make or break your event.Event speakers are one way to keep your audience engaged during your event, corporate or otherwise.

Pawnee to LA: ‘Parks and Rec’ cast reunite at Kathryn Hahn, Aubrey Plaza’s ‘Agatha All Along’ red carpet premiere

were joined by their former “Parks and Recreation” co-stars Amy Poehler and Adam Scott.Poehler, 53, and Scott, 51, first stopped to take pictures with Plaza before connecting with Hahn on the press line.“Parks and Recreation,” which ran from 2009-2015 on NBC, starred Poehler and Scott as married couple Leslie Knope and Ben Wyatt, while Plaza played city employee April Ludgate.Hahn, meanwhile, had a recurring guest star role as Washington, DC, political know-it-all Jen Barkley.Hahn told the Hollywood Reporter that she and Plaza never had any scenes together while working on “Parks and Recreation.”“And so I think we passed each other in hallways,” Hahn said on Monday night. “But for this to be the first time we really work together was incredible.”“I think she’s such an extraordinary actor and then to be able to play with her like this was like so fun,” Hahn spoke about Plaza.Hahn rocked the carpet with Rodarte’s FW23 Velvet Embroidered Fringed Dress that was ruffled at the top and flowed into a sheer black dress.Plaza, for her part, donned a strapless minidress under a sheer top gown, both draped in a floral design.

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Coleen Rooney 'enforces health kick' on Wayne after 'shock' trip to see husband

Coleen Rooney, the woman behind the sensational Wagatha Christie case, was reportedly taken aback during a recent visit to her husband Wayne, which left her 'worried' about his wellbeing.This concern arose as Coleen is navigating a long-distance marriage with Wayne, who has taken on the role of head coach for Plymouth Argyle. Despite their solid family base in Cheshire, where Coleen remains to support their four sons Kai, Klay, Kit, and Cass, Wayne's coaching commitments find him a significant 260 miles from home.

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Station 19 might have come to an end, but the stars of the beloved series are hotter than ever on social media.

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'High Potential' Cast - 7 Stars Confirmed for ABC Series!

High Potential is premiering tonight (Tuesday, September 17)!

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17.09.2024 / 17:23

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Bus driver rushed to hospital after substance hurled at him on main road

A bus driver was rushed to hospital after he had a 'substance' thrown at him on a main road in Salford.

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Easily Annoyed by Your Partner? A Relationship-Saving Approach

“You are not your feelings. You just experience them. Anger, sadness, hate, depression, fear. This is the rain you walk in. But you don’t become the rain. You know the rain will pass. You walk on. And you remember the soft glow of the sun that will come again.” ~Matt Haig

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Joshua Jackson's Doctor Odyssey Just Announced Some Very High Profile Guest Stars

Doctor Odyssey—ABC’s newest series starring Joshua Jackson—can’t come soon enough. Created by Ryan Murphy (Feud, AHS, 9-1-1, Glee, and more), the procedural takes place on a luxury cruise ship, features lots of hot people, and can best be described as meets meets The Love Boat.

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17.09.2024 / 16:39

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Health officials issue statement as new XEC Covid strain 'spreading in UK'

The UK Health Security (UKHSA) has issued a statement in response to reports that a new Covid strain, named XEC, is now circulating in the UK.

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“A PSA for College Students with ADHD: Just Write a Crappy Draft.”

In my first year of college, I found myself with a brand new problem: I was totally unable to write an essay.My professor had given us clear instructions. I was passionate about (read: hyperfixated on) the subject. I’d been researching for days.

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The ADHD Soul Shine Kit: Build Your Child’s Self Esteem

Every child is born with gifts. A child who has the fascinating trait called attention deficit disorder (ADHD or ADD) possesses extraordinary ones, but they may be hidden. And if they’re found, they can be tough to unwrap.I hear from ADHD parents who say they need a plan to help them do that.

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United States	Cases: 46 252 513 Deaths: 750 423 Recovered: 0
India	Cases: 34 321 025 Deaths: 459 652 Recovered: 0
Brazil	Cases: 21 835 785 Deaths: 608 235 Recovered: 0
United Kingdom	Cases: 9 215 683 Deaths: 141 607 Recovered: 0
Russia	Cases: 8 494 589 Deaths: 237 619 Recovered: 0

Elevate Your E-commerce Customer Service Now With These 7 Tips

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