In today’s rapidly evolving digital world, improving your customer service strategy is essential to keep up with the expectations of increasingly tech-savvy shoppers.

So, why exactly is customer service so important in the world of e-commerce, and how can loyalty solutions make it even better?Let’s start by looking at the shift from traditional to digital service.

According to the U.S. Census Bureau, e-commerce sales in the U.S. have skyrocketed since the pandemic, and they’re still on track to break records.

In the first quarter of 2024, online sales accounted for 15.9% of all retail sales, outpacing overall sales growth.If you’re running an online store, that sounds like good news, right?

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Katie Price suffers new holiday nightmare after accident that left her in a wheelchair - as she's wheeled by boyfriend JJ

Katie Price's dreamy holiday has taken a turn for the worse as she was spotted in a wheelchair with her foot bandaged up.The mum-of-five, 46, was seen being wheeled through a hospital car park by her beau JJ Slater, 32, after an unfortunate slip on a rock during their Cyprus trip.This isn't the first time Katie has had a painful mishap while on holiday, as she previously suffered broken bones in both feet during a Turkey getaway In 2020, Katie took a tumble from a 25-foot wall during her vacation, leading to multiple surgeries and leaving her unable to walk for six months. Now, it seems Katie has encountered another hiccup while soaking up some autumn sun. Married At First Sight star JJ was seen in a casual white vest top, grey shorts and trainers as he pushed the TV star out of the hospital.

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Lowswimmer shares cover of Frightened Rabbit’s ‘Head Rolls Off’ for World Mental Health Day and charity Tiny Changes

Frightened Rabbit song ‘Head Rolls Off’ in support of the Tiny Changes charity.Tiny Changes was set up in memory of Frightened Rabbit frontman Scott Hutchison, who took his own life in May 2018 after battling depression. The charity was launched by the late musician’s family – his brother and Frightened Rabbit drummer Grant, brother Neil and his parents.Its name was inspired by a lyric from Frightened Rabbit’s song ‘Heads Roll Off’ (“While I’m alive, I’ll make tiny changes to Earth”), and it aims to improve the mental health of children and young people.

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Narrative verdict returned at inquest into death of Roy Butler

A coroner has returned a narrative verdict at the inquest into the death of a 23-year-old Waterford man, who became ill and died five days after receiving a Covid-19 vaccine.

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The nurse whose crimes shocked the NHS

A nurse who wrote disturbing stories and shared child abuse images has been struck off for life.

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Free Offer: One year of the Happier Meditation App

Since you follow Tiny Buddha, I’m guessing you might be familiar with the benefits of meditation and perhaps have already experienced many of them yourself.

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GMB host concerned for Gavin and Stacey star's health as interview takes a turn

Good Morning Britain hosts Susanna Reid and Ed Balls were joined by Gavin & Stacey star Larry Lamb on Thursday morning, discussing the highly anticipated Christmas special, when the interview took a turn.

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Police probe fire at derelict Scots hospital as blaze treated as 'wilful'

Police are treating a fire at a derelict hospital as "wilful" while emergency services work to determine the cause of the blaze.

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'The Impact: Atlanta' Season 3 Cast Revealed!

The Impact: Atlanta is back for Season 3!

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10.10.2024 / 18:40

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Fury as government U-turns on promise to fund repairs at Stepping Hill Hospital

The government has said it 'cannot commit' to funding repairs at Stepping Hill Hospital - despite promising to provide investment just months ago as bosses said the bill had reached £130m.

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Louise Redknapp documents skin tightening treatment as she shares video in her underwear on pamper day

Louise Redknapp has shared her secret to maintaining a toned physique during a recent pampering session.The 49 year old singer underwent an Exilis skin tightening treatment at Idunn Rejuvenation in Surrey, which starts from £1000 per session.This body contouring device utilises radiofrequency and ultrasound to reduce fat. According to the official website, Exilis is an FDA-approved treatment that can reduce wrinkles by up to 42%, decrease skin laxity by 35% and enhance skin density by 19%.

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'FBI: International' Season 4 Cast Changes - 2 Stars Join, 2 Are Leaving!

FBI: International is returning next week.

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Sharing These 20 Truths with Your Child Could Change Their Life (And Yours)

“Children must be taught how to think, not what to think.” — Margaret MeadOur children grow up so fast. Before we know it they’re out there somewhere in the real world, and we’re left hoping that we’ve done enough to prepare them for everything they’ll encounter.

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09.10.2024 / 22:17

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Woman in her 20s dies after police and air ambulance called out to 'concern for welfare'

A young woman has died after police were called to reports of a concern for her welfare.

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How 10 Days of Silence Brought Me Perspective and Peace

“Removing old conditionings from the mind and training the mind to be more equanimous with every experience is the first step toward enabling one to experience true happiness.” ~S.N. Goenka

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10 Hard Realities that Can Actually Help You Grow

“The world is full of struggle. It is also full of overcoming.”Character and wisdom are both sculpted over time. These qualities come with loss, lessons, and triumphs.

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Gene Simmons slammed for ‘uncalled for’ scoring and ‘sexist’ comments on ‘DWTS’— as cast reacts

Gene Simmons.The rock legend appeared as a guest judge for Hair Metal Night on “Dancing With the Stars” Tuesday, and Simmons left fans outraged by his scoring and feedback.The 75-year-old told the first performers of the night, Danny Amendola and partner Witney Carson, he couldn’t figure out who was more “hot hot hot” between the two.Simmons started out judging on a high note, giving the athlete, 38, and pro dancer, 30, a nine while the duo received sevens from the other judges. Later in the show, he tried to give Brooks Nader and Gleb Savchenko the first 10 of the season but had already locked in a nine, so the score didn’t count.As for how Savchenko, 41, felt about the mixup? He exclusively told the Post, “We just say this is the first ten of the season, and that was us.”The supermodel echoed her partner’s sentiments, adding, “We made history this season — the first ten.

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This Morning star rushed to hospital as they 'write emergency will'

This Morning's resident Doctor, Zoe Williams, has been admitted to hospital after a health scare. The star updated her followers by posting a series of snaps from her hospital bed which saw her wearing a hospital gown and attached to heart monitors. While it's Zoe who is normally dishing out medial advice on the daily magazine show, this time she was the one taking it, as doctors assessed her condition.The NHS doctor revealed that she has been experiencing health concerns for a year.

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BBC star issues emotional update after mum was suddenly rushed to hospital

BBC presenter Stephen Nolan has updated fans after he was forced to pull out of his radio show after this mother was taken ill. Stephen departed The Nolan Show, which he presents every weekday morning on BBC Ulster, 30 minutes early on Tuesday 8 October, after receiving news that his mum has been found collapsed on the floor. His colleague Connor Philips Show stepped in, starting his show earlier than normal.

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Sharon Osbourne's ongoing health struggles - from cancer battles to unexplained collapse

Sharon Osbourne has bravely faced up to more than her fair share of health battles over the last two decades.The former CBB star first opened up about her colon cancer diagnosis in 2002, which led to surgery and a gruelling three-month course of chemotherapy. Fast forward ten years, and Sharon took the proactive step of undergoing a double mastectomy when she discovered she carried genes that made breast cancer a likely threat in 2012.

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Sarah Ferguson vows to 'protect her truth' as she admits to being 'frightened' in cancer battle

Sarah Ferguson has spoken out about her dual cancer battle, saying she was "frightened" but determined to "protect her truth". It was an important day for the Duchess of York as she became the Patron of Prevent Breast Cancer in Manchester – just ahead of her 65th birthday on October 15.

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09.10.2024 / 15:51

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This Morning's Dr Zoe Williams 'wrote an emergency will' in hospital in terrifying health battle

Dr Zoe Williams has told how she was left writing an 'emergency will' after a terrifying health battle that has left her in hospital. The This Morning star revealed how she's been undergoing investigation in hospital as she shared a series of snaps on social media.

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Turkish Airlines flight makes emergency landing after pilot dies mid-air

A Turkish Airlines jetliner headed from Seattle to Istanbul had to make an emergency landing in New York after the pilot died on board.

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Shawn Mendes praises Lewis Capaldi for speaking out about his mental health

Superstar Shawn Mendes has heaped praise on Lewis Capaldi for “inspiring” others to speak out about their struggles with mental health.

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‘The Office’ star Jenna Fischer reveals breast cancer diagnosis

Pam Beesly on the NBC sitcom — announced the news via Instagram Tuesday in honor of Breast Cancer Awareness month.“Back in October 2023, I posted a photo of myself on Instagram preparing for my routine mammogram with a joking reminder to ‘take care of your ticking time bags’ a la Michael Scott. After inconclusive results on that mammogram due to dense breast tissue my doctor ordered a breast ultrasound,” Fischer’s post began.

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ITV This Morning star Trevor Sorbie 'just weeks to live' in heartbreaking cancer update

Celebrity hairdresser Trevor Sorbie has revealed his battle with bowel cancer is terminal, as he gave a heartbreaking health update that he may have "just weeks to live".

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Having a Bad Day? Here Are 21 Things You Can Do to Turn It Around

“To affect the quality of the day, that is the highest of arts.”Henry David Thoreau“Don’t judge each day by the harvest you reap, but by the seeds you plant.”Robert Louis StevensonSome days are great, better than you would have expected when you rolled out of the bed in the morning.Quite a few days are just good and OK days.And then we have the other ones. The days that just wind up being bad.What do you do then? I used to let them drag me down and I often wound up having not just one but a couple of bad days because of whatever happened.Nowadays I do things a bit differently. And this week I’d like to share how I do that.Here’s 21 tips and habits that help me to turn a bad day around.

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This Morning star emotional as they reveal terminal cancer diagnosis on live TV with 'weeks to live

Trevor Sorbie appeared on This Morning to reveal his heartbreaking terminal cancer diagnosis to hosts Ben Shephard and Cat Deeley.The renowned international hairdresser, 75, emotionally explained he had bowel cancer and has been given weeks to live. Ben and Cat were visibly moved by Trevor's story, as he sat with his wife and detailed how his nightmare had begun when he "lost a lot of blood" and went to the doctor.

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09.10.2024 / 10:39

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The Office star Jenna Fischer says 'I'm lucky' as she speaks out on heartbreaking health battle

US actress Jenna Fischer has announced she is cancer-free after battling an "aggressive" form of the disease.

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Miranda Hart hit 'rock bottom' as chronic illness left her 'bed-bound' before diagnosis 'relief'

Miranda Hart has told how she hit 'rock bottom' during her battle with ill health and how an eventual chronic illness diagnosis brought 'relief'.

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‘The Office’ star Jenna Fischer reveals “aggressive” breast cancer diagnosis

The Office star Jenna Fischer has revealed that she was diagnosed with an “aggressive form” of breast cancer last year, but is now cancer-free after undergoing treatment.The 50-year-old actor – who played Pam Beesly in the US adaptation of The Office – wrote about her experience with the illness in an emotional post on social media to mark Breast Cancer Awareness Month.“I never thought I’d be making an announcement like this but here we are,” Fischer wrote in the caption.“Last December, I was diagnosed with Stage 1 Triple Positive Breast Cancer. After completing surgery, chemotherapy and radiation I am now cancer free.”The actor opened up further about her cancer journey in a series of slides.

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TV legend with 'iconic voice' dies after minor surgery with fans devastated

Doc Harris, the English narrator of the 90s anime series Dragon Ball Z, has sadly died at 76.The star passed away on Saturday, 5 October in Vancouver General Hospital after he had a minor surgery last month, as first reported by Canadian trade publication Broadcast Dialogue. Doc, who was born Gilbert Auchinleck voiced over 200 episodes of the hugely popular anime show between the years of 1996 and 2003. His iconic deep voice was recognisable from narrating recaps, as well as intros and outros for episodes.

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Tiny Buddha’s 2025 Day-to-Day Calendar Is Now Available for Purchase

Hi friends! I’m excited to share that the is now available for purchase!

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“The Case for Reclassifying ADHD Stimulants”

The following is a personal essay, and not a medical recommendation endorsed by ADDitude. For more information about treatment, speak with your physician.Since October 2022, thousands of individuals with ADHD have faced immense difficulty accessing prescribed stimulant medication – the treatment they need to function and lead healthy lives.

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The Secret to Hiring an HR Manager Who Will Elevate Your Business

Are you at the point in your business where you think it’s time to hire an HR manager? That’s a good thing! Needing to hire an HR manager is a sign that your business is flourishing, and as the business grows, so should your team.An HR manager is one of those key players on your team who will help you hire the right people for each position and help keep staff retention at an all-time high. The first step in having an HR manager who will elevate your business is, of course, is hiring a good one.

Drew Starkey Joins 'Outer Banks' Co-Stars at Season 4 Premiere After Missing Cast Photo Call Earlier In the Day

Drew Starkey wears a pinstripe suit while attending the season four part one premiere of Outer Banks held at Charleston Music Hall on Tuesday (October 8) in Charleston, SC.

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Fox's 'Accused' Season 2 Cast Changes Explained: 23 Guest Stars Announced, Two Returning from First Season

The second season of the Fox anthology series Accused is returning TONIGHT (October 8) and we have everything you need to know about the cast, plus why the actors change in every episode.

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'Outer Banks' Cast Head Back to Charleston For Season 4 Part 1 Photo Call Ahead of Netflix Release

The stars of Outer Banks are getting ready for the show’s return to Netflix!

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The Office Star Jenna Fischer Reveals Breast Cancer Battle -- She Completely Lost Her Hair

Jenna Fischer has a shocking health update to share.

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'FBI' Season 7 Cast Shakeup - 1 Star Leaving, 1 Joins as Series Regular!

FBI is returning this month!

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'Monarch: Legacy of Monsters' Season 2 Cast - 1 New Star Is Joining, 6 Returning!

Monarch: Legacy of Monsters is returning for a second season!

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Emmerdale star reveals he's been in pain 'every day' for two years - and is now 'struggling to walk'

Adam Thomas has revealed that he has been in pain “every day” for over two years due to rheumatoid arthritis.The Emmerdale actor, who also appeared on Strictly, opened up about his arthritis journey in an emotional post as he explained that he has “never been pain free” as a result of his diagnosis and added that he he is coming off his latest medication because of the side effects. “My arthritis journey … So for those of you that know, I’ve been on my methotrexate injections for quite some time and the side effects were just too much for me, I’ve had enough so I’ve decided to come off them…,” he wrote.

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Emmerdale star delivers update on famous partner's cancer battle saying 'I'm in awe of her'

Emmerdale star Oliver Farnworth has opened up about his partner Samantha Womack's breast cancer battle this week in a heartfelt chat on ITV's Lorraine with Christine Lampard. Host Christine delicately broached the subject of Samantha's health, and Oliver, known for his role as Andy Sugden in the soap, couldn't help but express his awe at the former Eastenders star's strength throughout her treatment.

Christine Lampard Samantha Womack Emmerdale EastEnders Lorraine

Loose Women's Nadia Sawalha shares heartbreaking update as she calls for urgent cancer drug change

Loose Women's Nadia Sawalha has sadly announced the passing of one of the campaigners who joined the effort to secure access to the vital drug Enhertu across Wales, Northern Ireland, and England.

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“She lives” – Garbage’s Shirley Manson recovering from surgery after cancelling tour dates

Garbage’s Shirley Manson has shared an update with fans, as she recovers from surgery.While the exact nature of the surgery hasn’t been disclosed, the procedure comes after the Scottish singer told fans in August that Garbage would be axing the remaining 2024 shows due to an injury she suffered.While details at the time remained sparse, the statement shared did say that the NME Icon Award-winner would “require surgery and rehabilitation to correct” her injury, and that the decision to cancel shows was not “taken lightly”.She would later share another update, explaining that her health took a toll after embarking on a number of festival appearances throughout Europe in the summer. “I returned home from tour an absolute hot mess.

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Why King Charles is making the surprising decision to pause his cancer treatments

diagnosed with cancer in February 2024. Buckingham Palace has not yet specified the type of cancer the king has, nor the treatment he is receiving, though he did undergo prostate surgery.Doctors told the king that he could take 11 days off from treatment for the Australian tour, according to the Daily Mail.King Charles, alongside Queen Camilla and a traveling doctor, is set to leave for the tour on Oct.

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Celebrity Plastic Surgery: 31 Stars Who Have Admitted to 'Getting Work Done'

”—cosmetic procedures that require little to no downtime—the tides are turning when it comes to celebrity plastic surgery. While many still prefer not to disclose the work they’ve had done, more and more stars are starting to open up about the cosmetic changes they've made to their appearance.Up until recently, even a whisper of celebrity plastic surgery or Botox was considered taboo. Such was especially the case in Hollywood, where an incredibly singular form of “natural” beauty has long been the ideal.

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08.10.2024 / 16:01

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Doctor was told to apologise to Lucy Letby over 'murderer' claim, inquiry told

A doctor was told by hospital bosses to apologise to Lucy Letby over claims he called her a murderer more than two years before she was eventually arrested, a public inquiry heard. Obstetrician Dr Jim McCormack was said to have made the remark during a meeting between medics and senior nursing staff after the sudden and unexpected deaths of two triplets at the Countess of Chester Hospital’s neonatal unit in June 2016.

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Katie Price shows off huge boobs and impossibly tight face after surgery on holiday in Cyprus

Katie Price has been pictured showcasing her voluptuous curves in a tiny bikini on holiday in Cyprus - despite her bankruptcy woes.The 46 year old was joined by her boyfriend, Married At First Sight UK star JJ Slater, as the pair soaked up the blazing hot sunshine on their romantic getaway. Katie packed on the PDA with JJ as she showed off her impressive array of tattoos as she put on a busty display in her skimpy lime green bikini.

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United States	Cases: 46 252 513 Deaths: 750 423 Recovered: 0
India	Cases: 34 321 025 Deaths: 459 652 Recovered: 0
Brazil	Cases: 21 835 785 Deaths: 608 235 Recovered: 0
United Kingdom	Cases: 9 215 683 Deaths: 141 607 Recovered: 0
Russia	Cases: 8 494 589 Deaths: 237 619 Recovered: 0

Elevate Your E-commerce Customer Service Now With These 7 Tips

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