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Eyeing higher automation, TCS launches AI workspace management solution

India city Mumbai covid-19 experts pandemic
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MUMBAI: Tapping into the rising demand for automation amid the covid-19 pandemic, Digitate, a software venture of Tata Consultancy Services (TCS), has announced the launch of ignio AI.Digital Workspace - an end-user experience management software that helps employees and service desk teams boost productivity.

Given that the pandemic is unlikely to abate anytime soon and availability of human workforce therefore seen stretched, companies may be forced to invest in automation faster, industry experts believe.

On an immediate basis, businesses are likely to migrate to simpler solutions such as chatbots and backend processing automation solutions which are less capital intensive than large scale industrial automation.

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COVID-19
United States
United States
Cases: 46 252 513
Deaths: 750 423
Recovered: 0
India
India
Cases: 34 321 025
Deaths: 459 652
Recovered: 0
Brazil
Brazil
Cases: 21 835 785
Deaths: 608 235
Recovered: 0
United Kingdom
United Kingdom
Cases: 9 215 683
Deaths: 141 607
Recovered: 0
Russia
Russia
Cases: 8 494 589
Deaths: 237 619
Recovered: 0
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