The first day of flight resumptions was marked by scenes of chaos at airport terminals and confusion among travellers. We owe it to ourselves as a country to end this state of affairs They were all dressed up, or rather masked up, with nowhere to go.
Thousands of air travellers received a rude jolt on Monday when they were told that their flights had been cancelled. Some of them were informed only at check-in counters, reportedly, and others found that they would not be flying at the point where their boarding passes were to be scanned.
If the disappointment and anger of people turned away at airports was understandable, so was the confusion among those who caught flights with little clarity on what would happen at the other end.