VICTORVILLE, CA - MARCH 24: A Delta Air Lines jet taxis passed Southwest Airlines jets to be parked with a growing number of jets at Southern California Logistics Airport (SCLA) on March 24, 2020 in Victorville, California.
As the coronavirus pandemi The Department of Transportation’s Office of Aviation Enforcement and Proceedings issued an enforcement notice in early April that passengers “should be refunded promptly when their scheduled flights are cancelled or significantly delayed.” “Although the COVID-19 public health emergency has had an unprecedented impact on air travel, the airlines’ obligation to refund passengers for cancelled or significantly delayed flights remains unchanged,” the office said in the notice.