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Lockdown: E-commerce firms see big opportunity in kirana tech

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BENGALURU: The resilience of the humble kirana shop has attracted many online delivery and e-commerce companies as they join the rush to deliver essential goods to households, sourced from these neighbourhood stores, amid the lockdown.

This partnership, while opportunistic to an extent, has re-affirmed the desire of large online delivery firms to equip kiranas with technology solutions and help them innovate. “We realised that technology and better logistics is something most offline shopkeepers can be better equipped with.

They need a robust cataloguing, inventory and order management system that is intelligent enough to figure out which SKU they need when and in what quantity.

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