feedback

Why Leaders Get Feedback All Wrong and How to Fix It

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What’s feedback for? How about coworker feedback? To fix weaknesses, right?Put aside what leaders might say in the cool of the moment.

Caught in the heat of receiving feedback, leaders often act as if they only have eyes for the negative feedback—what they perceive as criticism.

But when the feedback at meetings shifts from the positives to the negatives, they see things differently:That’s also the view of feedback in everyday life.

If someone says, “I’ve got some feedback for you,” what’s your feeling? Not good.“I’m going to get criticized, faulted for something.”If you equate feedback with criticism, then naturally, inevitably, inescapably, that’s what feedback is for: fixing weaknesses.

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